Reviews & Testimonials
Read some of what our customers have to say
awesome service very affordable pricing call them up for your plumbing work thank you 9th island plumbing
Mahalo Will & Toby from 9th Island Plumbing for our plumbing repairs needed. They were quick, affordable and service with ALOHA. Support local and Hawaii businesses here in Las Vegas 🌸🌸🤙🤙
I have used various plumbing companies over the years...Ryan from 9th Island did such a great job for us and worked diligently to get the job done to our satisfaction. The price was also very reasonable. These are the two factors I always look for in a contractor. Thank You!
Had my water heater replaced and the service was exceptional. Will and Ryan helped me out and got the job done the same day the water heater went down. Everything was professional, and got the job done quickly. Everything works perfectly now—highly recommend! If you need any plumbing needs, 9th Island Plumbing will take care of you!
Very fair prices and very professional. I highly recommend.
Great company to work with. Got the job done and very efficient and knowledgeable. Friendly owner and will definitely rehire for other house jobs. Supporting local, Hawaii business is the way to go!
Will is the owner of this business. He was recommended to me by another company. He fit me into his schedule almost immediately, though it was a smaller job. Job involved a fire pit gas line. On time and very personable. Knowledgeable and efficient. Explained what needed doing. Cleans up and very tidy after completion of the job. Thanks Will!
I am very pleased with 9th island plumbing. Will sent his partner within an hour to tend to an emergency plumbing issue. Tobee was thorough and efficient and completed the job satisfactory. Highly recommended.
Excellent communication and service. Efficient and Informative. Tips given on keeping pipes clear. Mahalo nui loa!🤙🏼
Note to self: call 9th Island plumbing FIRST!! Staff was friendly, professional and quick. Do yourself a favor and save yourself time and frustration by making 9th Island Plumbing your first call for your plumbing needs
Will, owner of 9th Island Plumbing and Tobee, the repair person who came out to fix our leaking shower faucet are amazing. I texted a few pictures, received a quote, and scheduled service right away. These guys are honest, dependable, punctual, and always try to right by the customer.
9th Island plumbing was amazing to deal with. From first call in the wee hours of the morning, to the end, their response was nothing but stellar. During a stressful time (homeowners insurance claim) they were phenomenal and would highly recommend.
Excellent and fast service- thanks !
Highly recommend! Professional and solved the problem quickly!
They were fast and efficient for a good price. Thank you!
Excellent customer service. I had a problem with my garbage disposal and called hoping they could come the next day. It was already late and I didn’t think they’d respond so quickly. They came after about an hour and fixed my disposal. I will definitely use them again!
Will is knowledgeable, careful, thorough, and pricing is very fair. I can highly recommend 9th Island plumbing.
EXCELLENT customer service. Quick response time and skilled workmanship.
The team was great, they were on time and fixed my water leak. Big thank you to Tobee and William!!!
Billy & his team always provide great service!! We’ve used them on several things now & never any issues & everything looks great & works will. Very professional & always willing to do what the customer needs or wants done & explains everything. Highly recommend them!! Thanks for everything
Service was very professional and friendly.
Great company and very responsive to calls and messages. Came quickly both times I’ve had to call with issues. Repairs were completed thoroughly and competently.
Great, professional, prompt service. Tobee was great and personable. Want Aloha? Go with 9th Island Plumbing!
Will was very helpful with answering my questions and was able to send his tech, Tobee, out the very next day to assist me with my washer/hose/drain/leak issues. 5 star work and highly recommend this business for all your plumbing needs!
Will showed up promptly at my rental for the appointment, thoroughly took care of what needed to be fixed with his tech, and updated me every step along the way. He took out parts that didn't need to replace to save me money. Thumbs up!!!
Excellent customer service and great quality of work. Highly recommended!
Will is reasonable, honest and reliable. We highly recommend 9th Island Plumbing! 🤙🏽
It was such a pleasure doing business you are very prompt very courteous and you knew what you were doing which is a wonderful thing to see. I look forward to recommending you to anybody that asked for a plumber. Thank you once again on a scale of 1 to 10 I'll give you a 100
Billy showed up on time and completed the job in a timely fashion. He was friendly and reasonably priced! Highly recommend for any plumbing needs!
The 9th Island Plumbing team came through for me when I needed immediate help. Will was open, receptive, and attentive to what I needed with straight forward, honest feedback, and instructions. I trusted Will and his team to do the job and I was rewarded when they went above and beyond what I expected of them. I will only use 9th Island Plumbing for any future plumbing repairs and highly recommend them for yours.
Very pleasant experience with perfect results. Would definitely recommend and also use again.
Awesome very efficient and courteous service! I definitely recommend them for any of your plumbing needs. A+
Will and his staff were very responsive and completed the work quickly and explained everything well. Much appreciated and will continue calling upon 9th Island Plumbing for future work.
Excellent Service - I was referred 9th Island from the Inspirada Facebook Page and was impressed by their professionalism, communication, and quality of work. They accommodated my schedule, were on time, and honest. I highly recommend!
Will was able to come.out and fix our water heater with a couple hours of our call he even took care of our pressure regulator valve in the same visit. Professional and good work. Will call them again when something needs fixing. Thanks!
Called late last night about my water heater leaking, will was professional and courteous, he sent his worker out first thing in the morning and within 2 hours, I have a new water heater and hot water again. Price was very affordable. I highly recommend their services. Thank you will and your team.
Outstanding Kitchen Sink Installation – Highly Recommended! I recently had a new kitchen sink installed, and I couldn't be happier with the entire experience! From start to finish, the communication was exceptional. The team was responsive, professional, and kept me informed at every step of the process, ensuring that I knew exactly what to expect. The installation itself was handled with precision and efficiency. They arrived right on time, worked diligently, and completed the job faster than I anticipated—without cutting any corners. It’s refreshing to see a company that values both quality and timeliness. On top of that, their pricing was extremely competitive. After getting multiple quotes, I found their rates to be the best, especially considering the high level of service they provided. No hidden fees, no surprises—just honest and fair pricing for excellent workmanship. If you're looking for a professional, reliable, and affordable service for your kitchen sink installation, I highly recommend them. I’ll definitely be using their services again for future home projects!
Will did a phenomenal job installing our Horow T38 Smart Toilet and his price was fair! Thank you so much Will!
Answered by email request for service right away, I was shocked how quickly I was able to set up the service with Will. I was shocked when Will was one of my service techs along with Tobee. The work was done very quickly and neatly. They wore booth covers in the house and other than seeing the beautiful new faucets you would have never known they had been there. Both Will and Tobee were very nice and friendly and you could see they took their job serious but with good humor and a smile. I had three faucets replaced, and two outdoor spigots replaced. I never like or could sweat solder. The work was done quickly and efficiently, I had only choose 9th Island Plumbing because it was advertised as a family business and I had hoped for the small chance that they may have been a Hawaiian connected company. And I chose right.
Excellent service Nicest people. WORK DONE PROFESSIONALLY. Keeping in my files in case needed again. WILL SPREAD THE WORD OF THEIR EXCELLENT WORK . BEAUTIFULLY COMPLETED AND CLEANED UP AFTER FINISHED. Very well satisified HIGHLY RECOMMEND 9TH ISLAND PLUMBING THANK YOU SO MUCH FOR YOUR EXCELLENT WORK E AND M PERREIRA
Pretty good job. Would use Will of 9th Island again. And I did. Would recommend to anyone needing/ wanting an excellent plumber. A pretty good person too!
Excellent service at a reasonable price. Woke up to find our water heater leaking. Called around 7:00 am, they were able to come out the same day and our water heater was replaced by 11:15 am. Everyone was very professional and friendly.
Great service from Will. Definitely will be using 9th island again
Very friendly , and knowledgeable. My new plumbers🤙
The job was completed on time and at a fair price. Very professional work.
We needed help with a last-minute plumbing issue for our home. Our regular plumber did not respond because it was after hours. We were very grateful that the 9th island responded and went by late at night to fix the tub faucet. Really appreciate their responsiveness. I will definitely reach out to them in the future.
Always quick to respond and so helpful and friendly. Appreciate you guys!
A+ work from 9th Island. If I could give 10 stars I would.
Tobee arrived on time, was thorough and explained everything well! Quick fix and fair pricing! We will use 9th island again for future issues! Thanks so much!!
William was professional, fast, and did an awesome job! They responded immediately to an emergency situation. I would highly recommend them.
Tobee was professional and efficient replacing my water heater. Much Mahalo!
Omg!! This company has so much aloha and helped me fix my plumbing needs. Ryan was friendly and assured me not to worry & completed the job so efficient and in a timely manner. He was so awesome. Will was awesome too. Set my appointment quick. I recommend this company. So much aloha and gets the job done at such affordable prices.
Quick to repond. Does an excellent job. Reliable and Trustworthy!!! Highly recommended🥰
I have used 9th Island Plumbing several times. They do an excellent job. I will definetly use them again for any plumbing issues.
These guys are solid. Great communication and pricing, we highly recommend them! (Hired them to deal with a home sewer line issue.)
Amazing service. Called and 9th island answered all my questions about a water softener. Text message confirmed our appointment. Text message on the way. Good clean work. Solid business!
Great service. Very punctual. Great communication. Very trustworthy and no BS
Came to my home executed the job just like a professional smooth sailing. So thankful.
Called and got top notch service the same day. 100% satisfied and will definitely recommend them to anyone!
Highly recommend using 9th island plumbing for all the plumbing needs professionals from beginning to finish
Mahalo Ryan @9th island plumbing for being on time and doing a great job on our sink and replacing our shower valve! Highly recommended for your plumbing services!
Ryan and Will were great. Clear communication, professional, personable, reasonable pricing. They came out the same day i called to repair the water heater. They worked diligently to try to repair. When it still didn't work they replaced it using the warranty so saved some $$. Highly recommend.
Over all completely satisfied. Appreciate the shoe covers upon entering the house, he was clean and so far I’m happy with what he fixed. I’ll be calling him back to fix a few other things.
I was delighted with William’s service. He arrived ahead of schedule and promptly repaired our tub and shower valve with great efficiency. The final cost matched the quoted price, with no surprises. It’s such a relief to have found a reliable plumber I can trust for all future plumbing needs.
My water pressure went to almost zero on Thanksgiving day.I did not want to bother anyone so I called the next day at 7:30 am to get it fixed. I called 9th Island, my call was promptly returned ,and Tobee Lee was sent out he arrived 930 or so,,,, he had the water back on in an hour or so maybe less. The price was right, very happy....
9th Island Plumbing is the only company I use for all of my Plumbing needs. They have been to my house 4 times now and have always been quick, professional and get the job done! I wouldn't trust anyone else!!!
Will is great! So professional and so nice!
9th Island Plumbing is number one in my book. Very thorough, efficient, friendly service. Highly Recommend.
5 stars+. Will, Tobee and Ryan went above and beyond in getting our house back to working order again. We had an emergency and the gas was shut off leading to no hot water just as the temperatures dropped during the Fall. Will responded immediately by having one of his employees respond to our call. Will had his employees take care of our slab leak and restore hot water in very little time. Not only were we happy about the quick turn around but what was more impressive was how he immediately stepped in to take care of an issue we waited on someone else to do for 2- 3 months. Will was so kind, humble, reliable, caring and his professional expertise is top notch. We will forever be grateful and recommend Will with no hesitation.
9th island plumbing was awesome. They were quick to respond, in fact arriving earlier than expected. Tobee was not only professional but also extremely knowledgeable and took the time to explain the issue in detail. Tobee and Dre were polite, punctual, and clearly committed to doing things the right way. I highly recommend 9th Island Plumbing to anyone in need of reliable, expert plumbing services. You can trust them to get the job done right, and I will definitely be calling them for any future plumbing needs. A truly outstanding experience!
best plumbing company I have ever dealt with! i called 9th plumbing but they did not answer their phone right away and i could not leave a voicemail because the voicemail was full. but They called back right away after i called, and i spoke to William. i told him what was leaking, i texted a photo, got an estimate. he came few hours after calling him and got to fix my main water control valve. he was very friendly, professional and very honest. we had other questions about other work being done in the future and he was able to answer all of them. i most definitely will be calling back. Highly recommended!!!
The initial contact with Will was great, very easy and non-pressure person to deal with. Would like to give a shout out to Robert the tech that performed installation, great job Robert ..Thanks
Nothing but GREAT things to say about 9th Island Plumbing. Highly recommend đź‘Ś
I started my Saturday morning with an overflowing toilet and complete mess. After calling a few other places with no luck, Will answered and came out to take a look at my main sewer line quickly. He resolved the issue and provided guidance to avoid and remedy potential issues in the future with a smile on his face. He was professional, friendly, and beat other quotes by a long shot. Highly recommended!
I chose 9th Island Plumbing because Will provided me with the best price quotes up front (without needing to come see the work, first). This tells me he's very familiar with plumbing work, has confidence in his team, and is organized. He also describes situations that could potentially change the quoted amount and what he could do to keep my cost down. I appreciated this very much. He is responsive and was very patient and kind in answering all of my questions and addressing my concerns. I agree with all of the other 5-star reviews that prompted me to request a quote from him. Ryan and William replaced the old leaking garbage disposal, fixed two leaking bath sink faucets and the bathtub spout that was loose from the wall and was not diverting all of the water to the shower head. Thanks to all of you! My tenant is happy, so I'm happy.
Technician very knowledgeable, professional, and caring. Able to answer all questions and explain everything with great detail
Great communication, on time and fixed the leaking faucets. Will was professional and excellent customer service! Thank you!
I’m pleased with the service.
Will helped me diagnose my shower not getting hot. He worked with me over several days via text to troubleshoot which saved us a lot of time (and me money). We finally got it figured out (bad check valve) and he came to replace it. He was great to work with and I would highly recommend him! Plus he's got a cool looking truck!
Very fair pricing. Staff was knowledgeable and friendly. Will definitely use again for any plumbing needs.
I highly recommend 9th Island Plumbing. Will, the owner, installed a Kohler Smart Toilet for me. During the install we realized the water outlet needed to be moved. if this would have happened with another plumbing co., they would have stopped the installation and postponed it for another day. Will just moved the water line, which was no easy task in itself. I've never hired a plumbing company that was on time, professional and did what they were contracted to do and in a timely manner. I will continue to use 9th Island Plumbing and I can't give them anything but the highest customer recommendation. You will be very happy with their service. Rich
Could not have gone any better. Tobee was totally professional, neat & clean. Job done early and always great communication! We will be passing the word to use 9th Island Plumbing.
Fast, quality work. Great service!
They quickly respondied to us on a Sunday and came to rescue us in a few hours . Toby was professional and gave great service. Highly recommended.
We recently purchased a new kitchen sink from Home Depot and needed help with the installation. Will was the first plumber to contact me after I posted the job on Home Depot's Pro Referral site. I really appreciated how quickly he responded! I sent him pictures of our old sink and the details of the new one, and he was able to provide a quote right away. On installation day, Will and Tobee arrived on time and did a fantastic job. They were professional, efficient, and clearly knew what they were doing. We are so happy with how the new sink looks and functions. Their pricing was very reasonable, especially for the quality of work. We will definitely be calling 9th Island Plumbing again for future plumbing needs!
Definitely recommend 9th island to everyone! Our hot water was coming out dirty and we found out the tank went bad after just 3 years. We got quotes from all over the place. Everyone else wanna charge us an arm and a leg to fix or replace it. Will came out the next day after just messaging him via Yelp about the issue. Explained to him we have been dealing with this for over a week now and asked if we could get it done before Thanksgiving(timeframe was tight) and he said he could come back right away. Such friendly and great people! Know their stuff. Tobee showed up and got things done right away. Will and the rest of the crew came to finish things up same day. Happy customer! Thank you 9th island!
Always great work and customer service.
Got me in same day. Very reasonable pricing. On time and professional techs. Sent some Photos and gave me a quote over the phone. No bs or added fees like with other companies. Would use again and would recommend.
Due to the work Billy previously completed, I asked him to come back to flush my water heater. He showed up when he said he would and provided fast, friendly service.
Spoke to Will about my concerns and he sent his team out the same day within a few hours. Ryan and Mataio came out to fix my toilet, they did an amazing job, and solved the issue quickly. These two guys were professional and displayed a high level of integrity. Tobee Lee is Superman he can do it all, replaced my old heater that was leaking, and fixed a cracked pipe. Tobee Lee very professional and his work is flawless I’m so impressed with this company. 9th Island Plumbing is a first class company. I will definitely be using them again. I highly recommend them.
I was able to get an appointment the day after texting them. Tobee did a great job unclogging our bathtub. Keeping these guys around for any future issues!
Quick to respond and come out to your house!! Very honest and reliable!!
Will came with one of his technicians and replaced a bathroom faucet at my office. Will was responsive before arriving and took the time to explain the job to me once he and the tech arrived. They turned the water to the building off and got to work. The job was done in about a half hour. They took the time to clean up the floor and sink, which got messy during the installation. I appreciate their service and plan to use them next time I have a plumbing issue. Thanks guys!
Toby arrived a little late, i.e. Hawaiian time.He did a quick job removing the disposal and connecting the dishwasher to the the drain pipe tie in. Then did the bypass of the UV light. Good job all around. Highly recommend.
Will was awesome made quick work of the problem, super good guy to work with.
Very professional and job was well done.
I have used 9th Island Plumbing multiple times. Why do I keep going back? Yesterday they went to a rental property that I manage to replace a recirculating pump on the water heater I thought was broken. Upon arrival, Will found it was working. He could have gone ahead and replaced it as planned. I would have been none the wiser. But, instead he called and told me that it was working. Thank you Will, for your honesty and professionalism.
9th Island Plumbing provided efficient, professional, honest service! Great company!!!
Very impressed with 9th island plumbing ! Will was knowledgeable and professional. Highly recommend this company for any plumbing repairs.
Will and Ryan are both friendly on time on the job. Thank you!
Fast, clean and good! Found the issue and fixed it. Highly recommended
"I recently hired 9th Island Plumbing Company for some plumbing work in my home, and I am thoroughly impressed with their service. The team was professional, punctual, and extremely knowledgeable. They quickly diagnosed and fixed the issue, ensuring everything was working perfectly before they left. Plus, their pricing was very reasonable, providing excellent value for the quality of service. I highly recommend 9th Island Plumbing Company to anyone in need of plumbing services!"
Great work and a delight to have in my house doing the work. My new go to plumbing company for everything.
Very responsive and quick service.
Professional on time clean and kind
My go-to for plumbing services in Las Vegas. I've had multiple jobs done correctly, with full transparency and on time with 9th Island Plumbing. I highly recommend them.
Excellent service! Will and Tobee were professional, fast, and did great work. We had a leaky water heater Friday night and Will came over on short notice to check it out and he and Tobee had a new one installed Saturday morning. We'll definitely call them again.
I highly recommend 9th Island Plumbing! Exceptional customer service and exceptional quality of work!
Will and his crew were able to repair the leak which I had been worrying over for a month or more. They are proficient in what they do and were very nice as well.